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About us

Founded in 2013 in Pretoria, we have come quite far from our original concept which was to offer a local grocery delivery service in our area to busy families and to those who were unable to grocery shop on their own.

Looking back to those early days we didn’t know exactly what to expect but with plenty of newspaper articles and local media coverage we were ready for action. Thus a transition was in order. The company soon morphed into both a mail-order grocery company and a local grocery delivery service.

This continued up until January 2020 when we made the decision to add two more categories – Liquor/Beverages & Technology/Electronics to better focus on our growing demand from customers.

The Retail Bay Difference

Retail Bay customers can shop from categories we offer online and have them delivered to their door!

At Retail Bay, we take pride in exceeding our customer’s expectations and providing friendly service for each and every customer. If it’s not right, we are committed to making it right.