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Shipping Policy

All of our products are shippable nationwide by courier within 3 to 7 Working Days. All deliveries will require to be signed for, where failed deliveries occur we will endeavor to reattempt these by contacting and notifying the client.

Returns

If you are not totally satisfied with your purchase, you may return it to us within 10 working days of receipt for an exchange or refund. New products have to be sealed and undamaged for a refund. A minimum handling fee of 20% will apply on newly opened goods. It is recommended that you insure returned packages to us. Returned goods will be processed within five working days.

Courier costs are non refundable

If you are unsure please contact us directly, on info@mystoreafrica.co.za